Toll support

Last updated: 11 November 2026

Get help

In the app, go to You → Send feedback. Or email hello@tollhq.app. Both come straight to us.

Cancel Toll Pro

Toll Pro is an App Store subscription, so Apple manages it. On your iPhone, open Settings, tap your name, then Subscriptions, and choose Toll. Or open your Apple Account’s subscriptions.

Cancel at least 24 hours before the end of the current period to stop the next renewal. Deleting Toll doesn’t cancel it.

Get a refund

Apple handles refunds for Toll Pro. Ask for one at reportaproblem.apple.com.

Delete your data

In the app, go to You → Delete my data. It deletes your account, your library’s backup and the rest of what our server holds about you, then clears Toll from your iPhone. It doesn’t cancel Toll Pro, so if you have it, cancel it first.

Deleting Toll from your iPhone deletes what it keeps there, but not your backup. You can also ask us to delete the data we hold: email hello@tollhq.app, or send feedback from the app (You → Send feedback) and say so.

What we hold, and for how long, is in our privacy policy. Our terms of use cover Toll and Toll Pro.